Good communication plays a vital role in successful management and leadership. The courses in this module engage you in exercises of self-reflection and experiential learning. Topics include the dynamics of communication, how teams function and operate, the mechanisms and tactics of negotiation, cultural awareness, how to prevent conflicts and how to clarify them. By reflecting on your own personalities, styles and preferences, you have an opportunity to improve your own leadership skills. You also learn how to be successful as project manager and presenter.
Communication and Conflict Management Sabine Conow